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Embrace complaint management Syatem too quickly and easily handle customer complaints

What is CMS

Complain Management System (CMS) is a system operated. A Complain Management System is one of latest productivity enhancement tools used widely by all organisations. wherever there is a need of booking of complaints via operators and analysis of complaints which are made or are pending.

A CMS is used to log, respond, investigate and analyze complaints. This should include both negative feedback (complaints), along with positive feedback. Our Complaint software will significantly improve your company’s quality performance by providing the ability to respond quickly to customer complaints. This ultimately increases customer satisfaction and brand reputation.

We serve what you desire

Manage Complains

Managing and reporting all customer feedback and complaints. Its help you investigate, capture, track and report on issues and exceptions. Cases that don't fit into a neat category, but require investigation and analysis.

Stock Customizable

The “Complaint Management System” software is an independent application. It is a self-contained product. The system interfaces, user interfaces and hardware interfaces related with this software. The client systems should be able to share the data available in the data base through the network connection.

Inventory

Until your IT assets are properly managed, it’s nearly impossible to effectively manage services or changes. Make informed decisions and stay in charge of your CMS based online software.

Support Management

This guide to handling customer complaints discusses why it is in business's interest to give a high priority to effective complaint management. It recommends practical procedures for reviewing and resolving customer complaints and for using them as management tools.

Our awesome features

Embrace complaint management Syatem too quickly and easily handle customer complaints.

Mockup Included

Create solutions for your incidents, automatically convert it to knowledge base articles.

Admin Support

Monitor service desk performance, and improve service delivery with custom reporting.

Module Masters

Complaints Management deals with maintaining details of complaints filed by any person in modules.

Inventory

Inventory management is a system for tracking inventory levels, orders, sales and deliveries.

Stock Management

Stock management is the function of understanding the stock mix of a company and the different demands on that stock.

Worker Details

Worker wise reports give the information of complaints according to the worker referred to solve the compliant.

Watch our awesome feature video

Why Choose CMS

CMS guide to handling customer complaints discusses why it is in business's interest to give a high priority to effective complaint management. It recommends practical procedures for reviewing and resolving customer complaints and for using them as management tools.

  • Perfectly organized and fully Customizable
  • Continuous Monitoring of complaints
  • Setting up processes which encourages compliance
  • Allowing the Admin to view status of the complaint
  • No technical knowledge is needed for the user

What people say

"CMS ensured that the implementation process was as smooth as possible, and the team were up and running within ASAP." Mr. Admin, Company.
"We were blown away when we saw CMS. The combination of App, social, email, knowledge base, mobile, and web based all together is what sealed the deal for us." Mr. Admin, Company.
"We recommend CMS because it’s great and their agents are determined to make it fit their customer’s needs." Mr. Admin, Company

Take a look at CMS

Be our user

CMS is great for both of your personal and your business purpose. We also offer enterprise solution for CMS. It already has 35000+ downloads and 27000+ active users worldwide. You can get CMS from Play Store

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